Privacy policy
Privacy Policy
PureTest Peptides operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience. These are referred to in this Privacy Policy as the “Services”.
PureTest Peptides is powered by Shopify, which helps us provide the Services to you.
This Privacy Policy explains how we collect, use, process, and disclose your personal information when you visit, use, or make a purchase through pureTestpeptides.com, or when you otherwise communicate with us.
Please read this Privacy Policy carefully. By using or accessing our Services, you acknowledge that you have read and understood how your personal information is collected, used, and disclosed as described in this Privacy Policy.
Contact Details
PureTest Peptides
Website: pureTestpeptides.com
General email: info@pureTestpeptides.com
Customer support email: help@pureTestpeptides.com
Customer support hours: Monday to Friday, 9:00 AM to 5:00 PM, excluding public holidays
For the purpose of applicable data protection laws, PureTest Peptides is the data controller of your personal information.
Personal Information We Collect or Process
When we use the term “personal information”, we mean information that identifies you or can reasonably be linked to you.
Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify you.
Depending on how you interact with our website and Services, we may collect or process the following types of personal information:
Contact details, including your name, billing address, shipping address, phone number, and email address.
Financial and payment-related information, including payment method, payment confirmation, transaction details, and other payment-related details. Full card details are processed securely by payment providers and are not stored by us.
Account information, including your username, password, preferences, settings, and account details if you create an account.
Transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel, as well as your order history.
Communications with us, including information you provide when contacting customer support or sending us an enquiry.
Device information, including information about your device, browser, network connection, IP address, and other online identifiers.
Usage information, including how and when you interact with our website, pages, products, features, and Services.
Sources of Personal Information
We may collect personal information from the following sources:
Directly from you, including when you create an account, place an order, contact us, subscribe to emails, or otherwise provide information through our website.
Automatically through our website, including from your device when you visit or use our Services, and through cookies or similar technologies.
From service providers, including Shopify, payment processors, delivery providers, website tools, analytics tools, and other third parties that help us operate our store.
From business partners or other third parties, where permitted by applicable law.
How We Use Your Personal Information
We may use your personal information for the following purposes:
To Provide, Tailor, and Improve the Services
We use your personal information to operate our store and provide the Services to you. This includes processing payments, fulfilling orders, arranging delivery, managing your account, remembering your preferences, handling returns or cancellations, sending order updates, and providing customer support.
We may also use your information to improve our website, product presentation, customer experience, and store operations.
Marketing and Advertising
Where permitted by law, we may use your personal information for marketing and promotional purposes.
This may include sending marketing emails, showing online advertisements, measuring advertising performance, or personalising content based on your activity on our website.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us at info@pureTestpeptides.com.
Security and Fraud Prevention
We use personal information to help provide a secure shopping experience, authenticate accounts, detect and prevent fraud, investigate suspicious activity, protect our website, and reduce the risk of misuse or illegal activity.
If you create an account, you are responsible for keeping your login details secure. We recommend that you do not share your username, password, or account access details with anyone else.
Communicating With You
We use your personal information to respond to enquiries, provide customer support, send order-related messages, resolve delivery or payment issues, and maintain our relationship with you as a customer.
Legal and Compliance Reasons
We may use personal information to comply with applicable laws, respond to valid legal requests, keep business and tax records, enforce our policies, investigate potential violations, and protect our rights or the rights of others.
How We Disclose Personal Information
In certain circumstances, we may disclose personal information to third parties for legitimate business, operational, legal, or compliance purposes.
This may include disclosure:
To Shopify, vendors, and other service providers who perform services on our behalf, such as website hosting, payment processing, order fulfilment, delivery, IT services, data analytics, customer support, cloud storage, and fraud prevention.
To delivery companies and couriers so that your order can be delivered.
To payment processors so that payments can be securely processed.
To business and marketing partners, where permitted by law, to help provide marketing services, advertising, or promotional communications.
When you direct us, request us, or consent to us sharing information with a third party.
With our affiliates or within our corporate group, if applicable.
In connection with a business transaction, such as a merger, sale, restructuring, or transfer of business assets.
Where required to comply with legal obligations, respond to lawful requests, enforce our terms or policies, protect our Services, or protect the rights, safety, and property of PureTest Peptides, our customers, or others.
We do not sell your personal information.
Relationship With Shopify
Our store is powered by Shopify. Shopify provides the platform that allows us to operate our online store and provide Services to you.
Shopify may collect and process personal information about your access to and use of our website in order to provide, protect, improve, and enhance the Services.
Information you submit through our website may be transmitted to and shared with Shopify and other third-party service providers who may be located in countries other than where you live.
In some cases, Shopify may use information collected from your interactions with our store, along with interactions with other merchants and Shopify services, to provide enhanced features, protect the platform, improve services, and support personalised experiences.
To learn more about how Shopify processes personal information, you can review Shopify’s Consumer Privacy Policy at:
https://privacy.shopify.com/en
Depending on where you live, you may also be able to exercise certain privacy rights through Shopify’s privacy tools.
Third-Party Websites and Links
Our website may include links to third-party websites, services, or online platforms.
If you follow a link to a third-party website, you should review that website’s privacy policy, cookie policy, and terms of use.
PureTest Peptides is not responsible for the privacy practices, security, content, accuracy, or reliability of third-party websites or services.
Children’s Data
Our Services are not intended for children.
We do not knowingly collect personal information from children under the age of majority in your jurisdiction.
If you are a parent or guardian and believe that a child has provided personal information to us, please contact us at info@pureTestpeptides.com so that we can review and take appropriate action.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share personal information of individuals under 16 years of age, as those terms may be defined under applicable law.
Security and Retention of Your Information
We take reasonable steps to protect personal information from unauthorised access, loss, misuse, disclosure, alteration, or destruction.
However, no website, online store, or electronic transmission can be guaranteed to be completely secure. You should avoid sending sensitive or confidential information through unsecured channels.
How long we keep your personal information depends on the reason it was collected and whether we need it to provide Services, maintain your account, complete orders, comply with legal obligations, resolve disputes, prevent fraud, or enforce our policies.
Your Rights and Choices
Depending on where you live, you may have certain rights in relation to your personal information. These rights may include:
The right to access or know what personal information we hold about you.
The right to request correction of inaccurate personal information.
The right to request deletion of certain personal information.
The right to request a copy of your personal information.
The right to request that your personal information be transferred to another party, where applicable.
The right to object to certain processing of your personal information.
The right to request restriction of certain processing.
The right to withdraw consent where we rely on consent to process your personal information.
These rights are not absolute and may apply only in certain circumstances. We may need to verify your identity before responding to a request.
To exercise your rights, contact us at:
You may also contact us at:
We will respond to valid requests within the timeframe required by applicable law.
Managing Communication Preferences
If you receive promotional emails from us, you may opt out at any time by using the unsubscribe link in our emails or by contacting us.
Even if you opt out of marketing emails, we may still send you non-promotional messages, such as order confirmations, payment updates, delivery updates, account notices, or customer service messages.
UK and EEA Privacy Rights
If you are located in the United Kingdom or European Economic Area, you may have additional rights under applicable data protection laws.
These may include the right to object to processing, request restriction of processing, withdraw consent, request access to your data, request correction, request deletion, and lodge a complaint with a data protection authority.
If you withdraw consent, this will not affect the lawfulness of any processing based on your consent before it was withdrawn.
Complaints
If you have a complaint about how we process your personal information, please contact us first at:
We will review your complaint and respond as soon as reasonably possible.
Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Because our website is powered by Shopify and supported by third-party service providers, your personal information may be transferred, stored, or processed outside the country where you live.
Where required, we rely on recognised transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, the UK International Data Transfer Agreement, or other approved safeguards under applicable law.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the store, remember preferences, improve performance, support analytics, prevent fraud, and provide a better browsing experience.
Some cookies are essential for the website and checkout to work properly. Non-essential cookies, where used, should be managed according to your cookie choices and applicable law.
For more information, please read our Cookie Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.
When we update this policy, we will post the revised version on this website and update the “Last updated” date.
Contact
If you have any questions about this Privacy Policy, our privacy practices, or your personal information rights, please contact us by email:
info@pureTestpeptides.com
help@pureTestpeptides.com
Website: pureTestpeptides.com
Customer support hours: Monday to Friday, 9:00 AM to 5:00 PM, excluding public holidays.
For the purpose of applicable data protection laws, PureTest Peptides is the data controller of your personal information.